Description
This course provides a comprehensive approach to conflict resolution with an emphasis on public sector labor negotiations. Students will evaluate and will
critically analyze theoretical, collaborative and practical approaches associated with conflict resolution, negotiation and consensus building in the workplace.
Case study examinations will include root causes and dynamics of conflict, various methods of conflict analysis and resolution techniques, reflective
practice, third party roles, and ethics as it applies to the position of the legitimate and accountable administrator. (3 units)