Student Account Resources

Book Voucher Eligibility

Book vouchers allow students to charge their student account for the cost of their Campus Bookstore purchases.  Only students with expected excess financial aid, usually from loan monies, may be eligible for a book voucher.

Book voucher eligibility may vary based on changes to direct costs and/or to comply with federal, state, and University regulations and policies.  Eligible students may stop by the University Cashier Office (LARM 35) to pick up a book voucher to be used in the Campus Bookstore.

Contact Information

Phone: (951) 343-4371
Fax: (951) 343-4515
Email: StudentAccounts@calbaptist.edu
Address: 8432 Magnolia Avenue, Riverside, CA 92504
Location
The Student Accounts Office is located in Lancer Arms 42
The University Cashier Office is located in Lancer Arms 42
Office Hours
Monday - Friday 8:00 am to 5:00 pm

Staff Listing

Heidi Pendleton Director of Student Accounts
Lauren Whitlock Associate Director of Student Accounts
Arlene Mabini  Assistant Director of Student Accounts 
Desiree Prescott Student Accounts Counselor (A, D)
Christine Balling  Student Accounts Counselor (B, E, X, Y, Z)
Cheyenne Silva Student Accounts Counselor (C)
Janet Hernandez Senior Student Accounts Counselor (R, V)
Lisa Logan Senior Student Accounts Counselor (F, G, Sa-Sh)
Hannah Hartt Student Accounts Counselor (H, I, J, Si-Sz)
Catie Lepore  Student Accounts Counselor (K, L, W)
Jamie Simpson Student Accounts Counselor (M)
Linnette Devin  Special Projects Coordinator (T)
Asia Morgan  Student Accounts Counselor (N, O, P, Q, U)
Laura Kush  Student Accounts Counselor for Special Programs (A-K VA, Athletes, International)
Wendy LeMieux Student Accounts Counselor for Special Programs (L-Z VA, Athletes, International)
Laurie Morgan Student Accounts Advisor
Kathy Jenkins Senior Student Accounts Asst-Cashier

 

Foreign Currency Payment

 


We partner with Convera (formally Western Union Business Solutions) to offer a simple, secure, and smart way to pay your international tuition and fee payment online. You can pay from your bank account with a telegraphic transfer or use a credit card, through CBU’s Payment Gateway.

 

Benefits of using Convera: 

  • Students, parents, and sponsors can use this platform to pay deposits, tuition fees and more
  • Avoid costly transaction charges from your bank
  • Pay online via popular options including bank transfer, credit, or debit card or eWallet
  • Compare payment options instantly and Convera holds the exchange rate for 72 hours
  • If you find a cheaper quote from your bank, Convera will match it with their Price Promise Guarantee
  • Track your payment status by SMS and email
  • Multilingual platform available in 10 languages
  • Access 24/7 live chat on the platform or contact our friendly team: https//students.convers.com/#!/contacts  
  • A platform built with security in mind so that your money is protected
  • Ability to initiate refunds easily should circumstances change
  • Pay your fees via a global partner which has been helping students achieve their education dreams for over a decade

 

If you find a cheaper quote from your bank, Convera will match it with their Price Promise Guarantee

 

Step-by-Step Guide

Step-by-Step Video

Track Your Foreign Currency Payment

Foreign Currency Payment Steps:

  1. Log in to InsideCBU: http://inside.cbu.calbaptist.edu/ICS/
  2. Go to Student Accounts tab.
  3. Click on Make a Payment (This will take you to Transact).
  4. Click on Make a Payment.
  5. Click on Student Account Payment.
  6. Enter payment amount and select semester.
  7. Click on Add to payment.
  8. Click on checkout.
  9. Select International payment.
  10. Click on Continue (This will take you to Convera).
  11. Choose the country you’re paying from and enter details about your payment.
  12. Choose your preferred payment method.
  13. Enter student details and confirm who is making the payment.
  14. Complete your payment transaction.
  15. Print out your confirmation and take to the bank to finalize your payment transfer.
  16. Track your payment: https://students.convera.com/#!/tracking.

 

Need Help? 

US & CA: Visit Convera FAQ page for guidance on frequently asked questions, alternatively please contact https://students.convera.com/#!/contacts or call +1877 218 8829.

1 Services to customers may not be available in all countries, territories and currencies. 
2 In limited circumstances, transaction fees may apply. 
3 If selected by payors. Message and data rates may apply. 

*Visa and Mastercard are available in specific jurisdictions only. Note: Due to banking regulations, not all currencies are available. If your home currency isn't offered, you can pay in another currency. 

**Convera provides foreign exchange and payment services to its Education Clients including accepting payments on their behalf. It does not provide services to third party payors.

 

Frequently Asked Questions

Study Abroad

Students interested in participating in a Study Abroad program should review all information and eligibility requirements on the Academics InsideCBU page.

Students who have been approved to participate in a Study Abroad program should be aware of the following financial requirements.

  1. Students will be charged the amount billed by the Study Abroad program selected in addition to a $280 CBU Study Abroad processing fee.
  2. Students who are approved for study abroad will be registered for the courses approved by the Office of the Registrar and financial aid will be awarded accordingly.  In some cases, not all financial aid is able to be applied to study abroad – it depends on the funding source and their requirements.  Usually loans and government aid can be applied to study abroad.  Institutional Aid (CBU scholarships/grants) cannot be used to study abroad.
  3. Expenses not covered by available financial aid are the responsibility of the student and must be paid in full two weeks prior to the study abroad organization’s payment deadline or by CBU’s Payment Due Date (whichever date comes first).  Students studying abroad are not permitted to set-up a monthly payment plan.
  4. CBU will not disburse payment to the study abroad organization until payment is received from the student.

Questions related to any balance after aid may be directed to the Student Accounts Office at 951-343-4371 or at StudentAccounts@calbaptist.edu.