If you are in need of assistance regarding the ordering of your transcripts:  
Please call Credential Solutions' Customer Service Department at (847) 716-3005. One of their representatives will be happy to assist you during regular business hours:
     Monday-Thursday: 7:00a-8:00p (CST/CDT)
     Fridays: 7:00a-6:00p (CST/CDT)

If you have academic questions regarding your transcripts:  
Please contact the Office of the University Registrar at 951.343.4566 or registrar@calbaptist.edu during regular business hours:
      Monday-Thursday: 8:00a-5:00p (PST)
      Friday (Summer): 8:00a-4:00p (PST)